FAQ’s

When should I arrive for my flight?

90 minutes before scheduled departure for domestic travel and 2 hours prior to departure for international travel. Travelers who need to check a bag and/or obtain a boarding pass, must be at the terminal a minimum of 45 minutes prior to their flight’s departure. No exceptions.

Is the Airport open 24 hours?

No. The airport opens daily at 4:00am. The Airport is locked after all passengers have departed the terminal following the 10pm final landing of the night.

What is the local phone number for the ground handlers?

712-258-3451. The number is answered two hours prior to each scheduled departure.

What number do I call regarding lost luggage?

1-800-535-5225 or 712-258-3451

How do I book a flight?

Call American Airlines at 1-800-433-7300 or visit AA.com

If I believe I left an item at Sioux Gateway Airport or on my flight what number do I call?

712-279-0169 during normal business hours M-F 7am-4pm or after hours 712-898-4695.

What are the ticket counter hours?

The ticket counter opens 2 hours prior to each scheduled departure.

What are the parking fees?

The first 30 min in both the long term and short term parking are free. Daily rates are $7.00 for long term, and $10.00 for short term.

What are the rules regarding carrying liquids on the flight?

Visit TSA.gov

What form of ID can I use and what do I do if I have lost my driver’s license?

Visit TSA.gov

Need special assistance?

Call 712-258-3451 or 1-800-433-7300

Traveling with animals or need to transport an animal?

Call 1-800-433-7300

Drone Information:

712-258-2309
Visit FAA.gov

Local TSA Number:

712-255-4754

Fixed Based Operator - Hawthorne Global Aviation:

712-258-6563